terms of service

SHORTENED TOS
This is a condensed version of my original TOS. It's a lot longer than this.It might look like a lot-- but it's not super detailed. This is a basic rundown of my rules and terms that will apply to all commissioned works. Please follow them! It's harder to break rules than to follow them, friend!

TERMS OF SERVICE
LAST UPDATE: 11/25/25This contract applies to the artist further called Alzo and person or institution further called "Customer" purchasing from Alzo a work of art further called a commission. By ordering art from me the Customer agrees to the following terms and conditions:PAYMENTS
1. Customer agrees to pay the due amount upfront for any orders.
2. On orders above 40$ customer agrees to pay half the invoice total upfront. The other half has to be paid on approval of the initial sketch.
3. Any other payment schedule has to be mutually agreed before work on the art commences.
4. Customer accepts that work on the art will not commence until payment has been received by me according to the above schedule.
5. Certain types of work do not allow for a split payment. In such cases customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.PRODUCT DELIVERY
6. Customer agrees that the art will be delivered digitally to email address provided by Customer, after the final payment has been received by me.
7. Any other method of delivery, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method.
8. It is sole responsibility of Customer to propose delivery method which works for both parties. I cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters or any other technical obstacles outside my responsibility.
8b. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by me. I can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.REVISIONS
9. Customer has the right to two complete revisions in the sketching phase.
10. Customer has right to a reasonable amount of minor edits after completion, such as changing an eyecolour or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any requests above that, however minor, will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.CURRENCY CONVERSIONS
11. Customer agrees to pay the total amount specified in USD/CAD. Alternative currencies can be discussed.
12. It is the sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to me.
13. Payment is considered as received and completed only when total amount received on my CAD account is equal to the invoice amount in USD/CAD.REFUND POLICY
14. Customer has right to request a full refund if there's been no progress for 7 days, or when the art has not been completed 3 weeks. Refund conditions for commissions which require more work must be agreed separately, before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.
15. Customer obliges to contact me in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the art.PERSONAL AND COMMERCIAL USE
16. The art received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by me. This will require a separate agreement between Customer and I defining exact conditions and financial implications of such use of the art.Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.CANCELLATIONS
17. I reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.
18. Any disrespectful behaviour will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.My tos is inspired by this example, please check them out.

further examples

Some extra work I had laying around I'd like to showcase here that didn't quite fit my commission examples.